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Open a Technical Support Ticket
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Our support hours are 8:00 AM - 6:00 PM Eastern Time.
To reach us by phone, please call 1-800-782-7230.
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SAFARI Montage
SAFARI Montage Live!
Managed Home Access
Selective Video Streaming
Pathways
Pathways SM
Transcoder
Calypso
Activation Assistance
Other
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SAFARI Montage Version
Serial Number and Version may be found by navigating to Help -> About in SAFARI Montage
Existing Support Ticket
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